File Upload

  • jusemora30

    (@jusemora30)


    5 months ago

    Hello! The plugin has been working Fastantic! but today It started having issues, now when user upload a file in whatever format, they are not displaying on the order. I tried cleaning caché, created another product options form and nothing works. It allows you to upload the file but it’s not displaying at front/end, cart, email, orders admin, anywhere. It’s like nothing was uploaded. Attached image for reference. Please help.

    Image: https://ibb.co/1TkNxx3

    https://ibb.co/1TkNxx3

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @jusemora30 ,

    Thanks for the report. I can confirm this issue on our test site.

    I will send a new report to our developers about this. There will be an update releasing soon.

    Best regards.

    Thread Starter jusemora30

    (@jusemora30)

    Hey! @janilyn409

    Thank you for reviewing the issue! you’re the best. I look forward with the update ??

    Thread Starter jusemora30

    (@jusemora30)

    Hello!
    I’m just kindly checking if there’s any updated to fix this issue?
    Thanks!

    Thread Starter jusemora30

    (@jusemora30)

    I don’t know if this helps but I just tested the plugin on twenty-one theme, and the fille upload works! https://ibb.co/KNnYJYT

    I noticed that the issue started when the theme got updated so it may be a compatibility issue? I use Blocksy theme. TIA ??

Viewing 4 replies - 1 through 4 (of 4 total)
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