• Resolved Thobie

    (@thobie)


    Hello,

    a test message sent via the contact form is correctly transmitted to the recipient. But a file (jpg) uploaded on a test basis is not sent.

    How do I solve the problem?

    Regards

    Thomas

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where on the site do you have the form having the issue?

    Thread Starter Thobie

    (@thobie)

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    See Setting up mail

    What email settings do you have in the Mail tab panel?

    To protect personal data, hiding email addresses in the settings or replacing them with dummy addresses is strongly advised. You can also include screenshots.

    Thread Starter Thobie

    (@thobie)

    Thanks for the hint with the configuration of the form for uploading files.

    Attaching, sending and receiving files now works.

    However, I only ever manage to attach a single file to a message. How can I upload and send multiple files?

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Thread Starter Thobie

    (@thobie)

    The form-tag is explained in this way:

    “If you have multiple files uploaded and want to attach them into an email, simply line the mail-tags up in the File attachments field like this:

    [your-file][your-another-file]”

    But not the mail-tag.

    If I use the mail-tag:

    [file your-file]

    I can upload a file. In the form appears “select file (!)”.

    If I insert the mail-tag:

    [file your-file your-another-file]

    does not appear “select files (!)” and I can still select only one file.

    If I enter the mail-tag:

    [file your-file] [file your-another-file]

    the upload button appears twice in the form.

    What should the correct mail-tag look like?

    Thread Starter Thobie

    (@thobie)

    Can you please tell me in a short description how to add the button “Files” to upload in the form and send multiple files?

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘File upload’ is closed to new replies.