File upload

  • Resolved JodyM

    (@jodym)


    3 years, 10 months ago

    I am receiving the below error message when trying to upload a jpg 1.1mb. When I reduced the file size to 530KB the form works beautifully. I have talked to tech support with my hosting company and they have increased my upload limit to 2MB and suggested there might be file size limitation within the plugin. Please advise.

    ERROR MESSAGE WITH LARGER FILE UPLOADS
    `Not Found

    The requested URL was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @jodym,

    Thank you for reaching out!
    There shouldn’t be any limitation in the plugin.
    Could you try uploading that same image in your Media Library as well?

    Warmly,
    Mihaela

    Thread Starter JodyM

    (@jodym)

    Good Point. I cannot upload the same file to the media library. I receive this error message:

    Post-processing of the image failed likely because the server is busy or does not have enough resources. Uploading a smaller image may help. Suggested maximum size is 2500 pixels.

    Thread Starter JodyM

    (@jodym)

    SOLUTION: Downgraded to WP 5.2.11

    Thank you for letting us know it was not the plugin and what fixed it!

Viewing 4 replies - 1 through 4 (of 4 total)
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