File type limit!? only jpg, png files allowed?

  • Resolved masterbln

    (@masterbln)


    7 years, 7 months ago

    Hi,
    Thank you for this Plugin, i’m very satisfied but i have a problem with file types like .ai, .svg, .pdf. It is possible to upload the files, but i can’t see or open the files in the order dashboard. Every time a 404 error. Sometimes i can see the file, but can’t open it, sometimes i can’t see the uploaded file. With .jpg or .png files there are no problems.

    Is it only a problem of the free version!? Installed is version 1.1.8

    Any suggestion?
    Thank you
    Greetings Patrick

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Dear Patrick,

    Make sure that filesize is not an issue because filetypes are allowed as you define there but for filesize it can be a problem that how your hosting settings are. Let me know if i can help further.

    Thanks,
    Fahad

    Thread Starter masterbln

    (@masterbln)

    Hey Fahad,
    thanks for the fast response. Max File Upload from Server is 64MB. The test file has 2MB, the plugin upload limit is 8MB. I think, this is not the reason!? Did you need more Information about my running system?

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Please reach me through my website so I can check this issue in details, I might will require temporary access to your system.

Viewing 3 replies - 1 through 3 (of 3 total)
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