File Tree is Empty
-
Hello. We recently switched our website from a temporary domain to a permanent domain. The switch went well aside from an SSL issue that has since been resolved. However, my ACEIDE plugin now cannot see the file tree (or doesn’t have permissions to it). I checked with the hosting provider and made sure the ACEIDE folder and contents have all the permissions needed. Here’s what the plugin gives me:
–
WordPress version = 5.5.1
Web server user/group = :
Root folder owner/group = u1077-tdfr3hgn3czp:u1077-tdfr3hgn3czp
Root folder exists and contains 8 filesUsing the direct method of the WP filesystem API
The root folder IS readable and IS writable by this method
The wp-content/plugins folder IS readable and IS writable by this method
The wp-content/themes folder IS readable and IS writable by this method
–
I have also tried uninstalling, clearing cache, and reinstalling. That hasn’t fixed it either. Is it still somehow trying to access the old domain’s file location? Any ideas how I can fix this?Thanks so much!
- The topic ‘File Tree is Empty’ is closed to new replies.