• How to reset file permissions? The current files permissions are blocking the theme to update. l tried to reset the settings using the plugin but failed. Even to remove all the settings that l put but still not working.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor wpsolutions

    (@wpsolutions)

    Hi,
    Have you tried setting file permissions via FTP or CPANEL?

    I too have this problem with the All In One Security update to 4.3.2.
    The error I get is: ‘Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.’
    I have root directory as 0750, wp-includes as 0755, .htaaccess as 0644, wp-admin/index.php as 0644, wp-admin/js/ as 0755, wp-content/themes/ as 0755, wp-content/plugins/ as 0755, wp-admin/ as 0755, wp-content/ as 0755, wp-config.php as 0640.
    Where do I find what are the inconsistent file permissions?

    Hi wpsolutions
    I changed my file permissions using the file manager provided by my service provider’s hosting system. You need to go to the home directory if you want to change the root directory permissions.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi @brianlj,

    You need to go to the home directory if you want to change the root directory permissions.

    Can you share the path you made changes to your permissions? I am curious to know.

    Thank you

    The home directory contains ‘public_html’ (the root directory)
    change and save the public_html permissions
    then show the contents of public_html
    public_html contains wp-includes, .htaaccess, wp-admin, wp-content, wp-config.php
    change and save the permissions for each of the above
    then show the contents of wp-admin
    wp-admin contains index.php, js
    change and save the permissions for each of the above
    go back to public_html and show the contents of wp-content
    wp-content contains themes, plugins
    change and save the permissions for each of the above.
    I hope that helps. In my case I have 2 web sites with the same permissions, and the update worked in one but not the other, so my problem is not the permissions that are changed by All In One Security, but probably by another plug-in.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi @brianlj, yes it looks like a plugin might be changing the file permissions in your site. Let us know when you find out which plugin is doing this.

    Kind regards

    I deleted all plugins except All In One Security and TK Google Fonts, so it must be TK Google Fonts

    After deleting TK Google Fonts I still get the same error

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, you will need to speak to your host about this issue. Let me know what they say.

    Regards

    I deleted All In One Security and re-installed it successfully and also re-installed TK Google Fonts successfully. I will wait for the next update and see what happens.

Viewing 10 replies - 1 through 10 (of 10 total)
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