File OPENS vs DOWNloads

  • Resolved rjpivonka

    (@rjpivonka)


    1 year, 6 months ago

    We upload and DOWNload .GPX files for GPS devices.

    The FILE NAME in the display is highlighted to indicate it is ‘clickable, BUT if the file name IS clicked, the file OPENS in the browser. In the case of our .GPX files, the user does NOT have anything on their computer/device to actually RUN the file so it opens with this message “This XML file does not appear to have any style information associated with it. The document tree is shown below.” and this confuses our users. Our people need to click the ‘DOWNLOAD” button instead (and now I have noted this on the user page)

    Is there a setting to make the FILE NAME not clickable to save our users from this ??

    The page I need help with: [log in to see the link]

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  • Plugin Author Anssi Laitila

    (@anssilaitila)

    Hi, the free version of the plugin has the file title linked at all times, but the paid plans have a setting to remove the link.

    Thread Starter rjpivonka

    (@rjpivonka)

    OK then, I’ll just Warn our Users to NOT click on that but instead, USE THE DOWNLOAD BUTTON. Thanks, I thought I’d ask in case I missed some setting.

Viewing 2 replies - 1 through 2 (of 2 total)
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