File not fully downloading

  • Resolved flaregrillmarketing

    (@flaregrillmarketing)


    1 year ago

    Hello, I recently set up BackWPup on two different wordpress sites mainly to make backups and use them for a local testing site for updates. Now on both sites when I create a backup through a job and then go to backups to download the zip file, the download finishes without an error but not the full file size is downloaded.

    For example on the smaller page a 175 MB file when finished downloading only has 14.6 MB in size after completing. Resulting of course in an error when trying to import it to the test site programm.

    The only fix to this problem I found so far is going into the FTP and download it manually from the folder there. Now is there a solution to this problem? Would be nice as for anything else this plugin has everything I need for all my pages compared to other backup plugins.

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  • Plugin Support happyAnt

    (@duongcuong96)

    @flaregrillmarketing

    Sorry about the issue, did you tried to download with another browser like Firefox instead?

    Also, which BWU version do you running right now?

    Thank you!

    Plugin Support happyAnt

    (@duongcuong96)

    since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know!

Viewing 2 replies - 1 through 2 (of 2 total)
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