File not found in Email with Link

Hi,

This may have to do with the use of certain characters in the file name. Could you send the page link with the subscribe and download form so I can take a look at it?

Kind regards,
Team Download After Email

Hello,

Thanks, for the reply. There is no certain characters in the file name just simple “sample1.pdf” file but not able to get file download link.

I understand that if the download link in the email is clicked, no download window will appear? Or is there no download link at all in the email?

yes, there is download link is available but when i click on the link the file is not found.

• This reply was modified 5 years, 5 months ago by alicascot.

It could be that the dae-uploads folder could not be created within the WordPress uploads folder during the plugin activation.

If this folder is missing, you could create it manually and name it ‘dae-uploads’. Within this folder, create a .htaccess file with the following code in it:

# BEGIN DAE deny access download files

	<IfModule mod_authz_core.c>
	Require all denied
	</IfModule>
	<IfModule ! mod_authz_core.c>
	Order Allow,Deny
	Deny from all
	</IfModule>
		
# END DAE deny access download files

Since version 1.9, this issue regarding the creation and location of the dae-uploads folder has been resolved.

Feel free to open a new ticket if this problem occurs in the future.