File Not Found

Thank you for reaching out to us. I suspect that the URL to the download item is entered incorrectly. Or that something in your site might be interfering with the items URL.

Please check the following documentation. This will help you understand how the download button is created.

https://simple-download-monitor.com/basic-usage-creating-a-simple-downloadable-item/#step-2-creating-a-download-to-offer-to-your-users

Can you also share the shortcode you are currently using or an example of it?

Let me know how you go.

Kind regards.

Thank you so much for your fast response.

I’m not sure what was causing the problem, but I checked all settings, renamed the test file, cleared the cache and all appears to be working well now.

Best wishes

I am happy to know that your issue is resolved ?? Enjoy the plugin.

Kind regards.