File is denied by Cloud analysis

  • Resolved Jean Werk

    (@brightbluegum)


    1 year ago

    Hello,

    One of the files I sent for analysis has this status: File is denied by Cloud analysis.

    What does this error mean?

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello @brightbluegum.

    I will clarify the information and we will respond to you as soon as possible.

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    This status means that the file has been recognized as dangerous, it can harm the site.

    Thread Starter Jean Werk

    (@brightbluegum)

    Now the files display under Analysis Log with Cloud verdict “Dangerous”.

    Is this purely informational or does your plugin block access to these files?

    View post on imgur.com
    Analysis Log showing 3 dangerous files
    • This reply was modified 1 year ago by Jean Werk.
    Plugin Support katereji

    (@katereji)

    Hello.

    This is information only. The plugin does not block file access or else except if you manually quarantined them.

    Thread Starter Jean Werk

    (@brightbluegum)

    OK, thank you.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    You’re welcome!

Viewing 6 replies - 1 through 6 (of 6 total)
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