File download not working when using Amazon AWS S3 Storage

  • Resolved jess888

    (@jess888)


    3 years ago

    Client has been having the “File not found Go to shop” issue for a few weeks now, and I believe that I have narrowed the issue down to the use of Amazon AWS S3 storage. When the downloadable files are stored in the site’s /wp-content/uploads/woocommerce_uploads/ directory, the downloads work.

    Client has so many files that they need to store them in S3. Is there anything that you know of that I can adjust in the S3 settings to make this work?

    I just noticed that there is a WooComm plugin for this:
    https://woocommerce.com/products/amazon-s3-storage/
    Do you think that this will do the trick??

    Thank you so much.

    • This topic was modified 3 years ago by jess888.

    The page I need help with: [log in to see the link]

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