• Resolved paul2411

    (@paul2411)


    Hello,

    I don’t use ACF but Jetengine with metafields. I am not able to access to the folders I created in my media library…
    Is there an incompatibility issue known ?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support alina98

    (@alina98)

    Hi @paul2411 ,

    Thanks for reaching out!

    Do you mean you are unable to access FileBird Media Library Folders in Jetengine, please?

    If not, can you please clarify so I can understand your query.

    Regards,

    Alina

    Thread Starter paul2411

    (@paul2411)

    Hi,

    Exactly when I want to us an image or gallery meta field in the CPT. The media that are located in FileBird Folder are not showing up…There is no folders tree or anything from where I can select the images in my media library.

    Plugin Support alina98

    (@alina98)

    Hi @paul2411?,

    Unfortunately, our plugin only support the default WordPress editor.

    All other third party editor is supported in the Pro version which is why you are unable to access FileBird Media Library Folders in Jetengine.

    You can learn more about Free and Pro version here:
    https://ninjateam.gitbook.io/filebird/compare-filebird-free-and-pro

    Hope that clarifies your concern.

    Regards,
    Alina

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