File Bird causes PHP error and crashes elementor pro

  • Resolved roybinhood

    (@roybinhood)


    5 years, 3 months ago

    Some of my other plugins are not working when I have file bird Pro for which I have a subscription on. They say …

    this issue is due to javascript error. If you check on browser’s error console, you will see the error.
    It is happening due to plugin “File Bird”. It tried to temporarily deactivate the plugin that resolved the issue.
    Either deactivate that plugin or ask the plugin’s author to look into this issue.

    It effects even elementor pro to not work properly. I need filebird to work and love it, but need it to work. Thank you for any help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Ninja Team

    (@ninjateam)

    Hello there,

    Thanks for reaching out to us. Because you are already a Pro user,
    in this case, please submit a private ticket to our support portal for Pro users https://ninja.ticksy.com/ and our developer will help you check it.

    Kind regards,
    Kelly

    Thread Starter roybinhood

    (@roybinhood)

    Thank you Ninja team please look at ticket #2219867

    Plugin Author Ninja Team

    (@ninjateam)

    Hello there,

    The issue has been resolved. Please check it and confirm for us via the ticket.

    Best regards,
    Kelly

Viewing 3 replies - 1 through 3 (of 3 total)
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