file attachments not working from mobile

  • Resolved tangerine3

    (@tangerine3)


    7 years, 10 months ago

    hello,

    I have created two files so ppl can upload two files in an email attachment. It works fine if browsing and uploading images from a computer, but no email comes through at all when I test it from my cell phone.

    It was working from my cell phone when it was just asking for one attachment but when I change it to where they have to upload 2 files I don’t get an email from cell phone but computer is still ok.

    This is what I have now in the form box:
    [file* submitselfiphotoid limit:4mb filetypes:jpg|jpeg|png|gif|pdf|doc|docx|ppt|pptx] [file* submitphotoid limit:4mb filetypes:jpg|jpeg|png|gif|pdf|doc|docx|ppt|pptx]
    <br>
    [submit “Send ID”]

    This is what I have now in the mail file attachments box.
    [submitselfiphotoid][submitphotoid]

    Thank you hope you can help me. I have read your documentation.

    • This topic was modified 7 years, 10 months ago by tangerine3.
Viewing 1 replies (of 1 total)
  • Thread Starter tangerine3

    (@tangerine3)

    this has been solved. What it was was even though you set each file to a specific size e.g., 4mb, that does not mean both uploaded files can go over 4mb. Total of all files uploaded needs to be 4mb, I thought it could be that both files could be uploaded at a max of 8mb. Anyway solved, so far, thank you.

Viewing 1 replies (of 1 total)
  • The topic ‘file attachments not working from mobile’ is closed to new replies.