File attachment in order details page

  • Resolved ahdc

    (@ahdc)


    5 years, 3 months ago

    I am building a woo-commerce site that allows me to sell custom products (virtual and downloadable).

    What I am trying to achieve is, after a customer places an order, I would want to attach custom files (PDF, Word Docs etc) to the order so that customer can download the files from their order details page.

    Any pointers would be highly appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • AJ a11n

    (@amandasjackson)

    Hi @ahdc

    If using the core WooCommerce downloadable product option, here:

    * https://docs.woocommerce.com/document/digital-downloadable-product-handling/#section-2

    Once an order is complete, or if the option “Grant access to downloadable products after payment” is enabled, the user can:

    Be granted download permission and see download links on the order received page

    Please note, if you are using PayPal, there is a delay when using the IPN to track payments and as a result, you won’t see a file link on the order received page. In this case, you can instead enable Payment Data Transfer (PDT) by going to gateway settings and selecting it as the PayPal Identity Token.

    Hope this helps!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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