Fields with condition missing in email

Hi @karinbgh,

In our plugin, if any form field is inside any type of condition and the condition is not met, the field will not be sent with the form to the database. For the field data to be sent to the database along with other fields, the condition must be met. If you want to change this behavior, you will need to make some changes to the code. However, please NOTE that this behavior is necessary for required fields. If one of your fields is required and you submit the form without meeting the condition, it will show some dummy data in the form and produce unexpected results. But if you still want it to show all fields’ data, you can make changes inside the plugin. Click here to follow the instructions.

Thank you.

Hi,

thanks for your answer.
But I still don’t understand the error in my case. I use the conditions to show or hide form fields.
The condition is therefore always fulfilled because the user is only shown exactly the right fields depending on the selection.
The fields are also required.
So why is the information not included in the email?

Hi @karinbgh,

As I said, it will not include the form fields’ data for sending to the database if the fields are hidden, meaning not inside any type of conditions. It will only show the data for the condition-met fields. The main reason for this is to avoid default data being sent with the form. With this, it will only send the data to the mail that is filled by the user and meets the condition. However, if you want to change this, I have shared a screenshot with you. In the screenshot, you can follow the instructions and comment on the marked code to make it work for you.

Thank you.

Hi @karinbgh,

As there has been no response from your end, I am closing this query. If you still have an issue, you can create a?new topic here.

Thank you