Fields lablels not showing

Hi,

It’s because the meta attached to that item is not longer exists.

How to fix this?

https://snipboard.io/tLa3op.jpg
here is the Product Meta Basic Settings

• This reply was modified 3 years, 7 months ago by Arul Prasad J.

@nmedia

Please check below screenshots
The order received yesterday
Instead of Titles data-names are showing

https://snipboard.io/PN9BWM.jpg

https://snipboard.io/12AjZi.jpg

• This reply was modified 3 years, 7 months ago by Arul Prasad J.
• This reply was modified 3 years, 7 months ago by Arul Prasad J.

Hi Arul,

I think some other addon plugin is being also installed on your site, which may conflict with getting the meta labels. Can you confirm it, please?

@nmedia

These are the plugins on the site

https://snipboard.io/wZVN0v.jpg

I think there is no other product addon plugins

• This reply was modified 3 years, 7 months ago by Arul Prasad J.

This is very strange issue. The fields title are being showing correctly after checkout. We will see it again. If you found more info regarding this issue please share.

I have 2 sites both site have same issue

Ok, today I tested again with our demo and latest version and got this in order:

https://drive.google.com/file/d/1l2IQUuL8cMAhkikPakawq1OXuCHS6WfF/view?usp=sharing

And it is inside email: https://drive.google.com/file/d/1LYW1bpYcLjF2Enw7JMWtm5wPQkibD2hI/view?usp=sharing

This the current plugin list
https://snipboard.io/wZVN0v.jpg

Is there any current conflict issues reported with any of these plugins?

@nmedia any updates?

Arul,

There are not such issues have been reported yet. As soon as we found any clue we will definitely fix.

The issue is still not fixed I have disabled all plugins except woocommerce and PPOM for WooCommerce. Still same