• Hi!

    So we have been having an issue with CF7 recently. Some of the form submits gets field mixed up in other fields which is a real problem.

    Example:

    When someone submits a form we get all the form fields plus the utm_medium, utm_source, utm_campaign. We use Contact Form DB to have access to this submissions and all this get pushed to the CRM (Hubspot).

    We have been seeing errors in that some submissions get the Phone field in several of the other fields, precisely this utm_ fields. This happens on like 1 out of 10 form submissions.

    Normal Form Submission:

    Name: John
    Surname: Doe
    Email: [email protected]
    Phone: 0744415699
    Form: Course Landing Page Form EN
    Page Title: Java Web Developer Bootcamp Berlin
    Page URL: https://www.ubiqum.com/berlin-java-web-developer-bootcamp/
    utm_source: Google
    utm_medium: cpc
    utm_campaign: ADW000018-Broad-EN-Coding_Bootcamp

    Odd Form Submission:

    Name: John
    Surname: Doe
    Email: [email protected]
    Phone: 0744415699
    Form: 0744415699
    Page Title: 0744415699
    Page URL: 0744415699
    utm_source: Chemnitz
    utm_medium: 0744415699
    utm_campaign: ADW000018-Broad-EN-Coding_Bootcamp

    As you can see, the Phone field gets replicated into several other fields and we get the IP City on the utm_source for no reason.

    We think that this problem might be related to:

    – UTM gets blocked or removed by some Ad Blocker or something
    – Some weird integration problem with the CRM maybe?

    We are out of ideas on how to fix this! Any idea or help would be HUGELY appreciated!

    Thanks in advance! Feel free to email me at [email protected]!

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