Field validation issue in “PayPal Checkout” plugin for WooCommerce

  • Resolved jimyjl

    (@jimyjl)


    7 months, 4 weeks ago

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    When attempting to make a payment and required fields in the billing and shipping information are missing, clicking on the payment buttons simply scrolls me to the address section instead of receiving an error message indicating the missing fields.

    I’ve checked the plugin settings and haven’t found an option to enable field validation before proceeding to payment. I’ve also compared this behavior with another PayPal plugin I used before, and that plugin correctly displayed error messages when fields were missing.

    To reproduce the issue:

    1. Add products to the cart.
    2. Proceed to checkout.
    3. Leave required fields in billing and shipping information blank.
    4. Try to proceed to payment by clicking on any of the PayPal payment buttons.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author easypayment

    (@easypayment)

    Hello @jimyjl,

    I have check your website and I reproduce issue, allow me few hours to resolve this issue.

    I will release new version soon.

    Thanks!

    Thread Starter jimyjl

    (@jimyjl)

    Thank you for the recent update. While the missing fields are now highlighted in red, could you consider adding a text notice explaining which data is required during the Paypal checkout process? This would assist customers in completing the necessary information more effectively.You can verify the issue on my website staydex.store.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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