Once it works, it’s fantastic

Hi @alexscheele!

We managed to download the reviews, thanls for your patience!

Feel free to write us, if you need any assistance,
Trustindex

Hi @alexscheele,

Currently seeing the same thing. Do you remember roughly how long it took in the end?

Thanks!

Hi @martinthesolver, I reported the issue to them, and after about 72 hours it miraculously started working, they emailed to say they had downloaded the reviews for me. A bit weird. Seems they have to manually allow it perhaps?

Hi @alexscheele, thanks for that, really helpful.

It’s been a few hours now since I started the review download. @liditrudex would someone from plugin support be able to do the same for my sites please?

Hi @martinthesolver, @alexscheele!

Thanks for your patience!

Could you check again?

We updated our downloading system, it’ll work faster now.

Let us know if we can help with anythinhg!

Trustindex Team

Thanks @liditrudex, I noticed the widgets had loaded this morning. Thanks for looking at this.

No problem, thanks for your patience!