Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author xnau webdesign

    (@xnau)

    You must have both groups and fields defined in order for the plugin to function.

    Thread Starter alexdex

    (@alexdex)

    Hi, yes i know but all the other field are correct. It is all correct but the panel field group is empty. If i try to add a group function but do not display in this panel. It happen when i import the 3 tables from phpmyadmin to another domani (i have a big database and i cannot rebuild all the structure.) It seem work perfect, i see all the partecipant but do not function only this panel and of course do not function in general. How can i solve it?

    Thank you

    Plugin Author xnau webdesign

    (@xnau)

    Well, you have some kind of corruption in the database, so your first step is to try ti identify exactly what is wrong. Usually, you can see in the PHP error log a MySQL error that will show you where the problem is, but this doesn’t always work and you need to know MySQL pretty good to spot the error.

    What I recommend you do is start with a fresh install of the plugin, then manually reconstruct all your fields. Make certain the names of your new fields matches the column names of the main database table (wp_paticipants_database). Then you should be able to import the main table.

    Thread Starter alexdex

    (@alexdex)

    Hi Xanu, so, i export the 3 tables from mysql to another mysql with a old version of your plugin. With the last version, disappear some field, so i upload a older version of plugin and function but qhen i update the plugin do not function:(

    I have blank page (where are my shortcode) and in backend area i see number of partecipant but i cannot add or edit. So the problem it is that using the 3 table that i created with old version of plugin and import with new version do not function but in phpmyadmin there are no error and it seem all ok.

    If you have some suggestion for me…

    I cannot recreate all the table, it is a big database…

    Thank you

    Plugin Author xnau webdesign

    (@xnau)

    What I recommend you do is recreate the fields, not your database.

    The only way to get things working again, is to recreate all your fields, then import your main database. Don’t try to import the fields and groups tables.

    Thread Starter alexdex

    (@alexdex)

    Ok xanu, i will recreate all the fields and group tables and after import csv file

    Best

    Plugin Author xnau webdesign

    (@xnau)

    You have to do the fields before you import the CSV…very important.

Viewing 7 replies - 1 through 7 (of 7 total)
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