Field disappear in back-end (but still working at front end)

Hello there,

Thank you for writing in and we are sorry to hear that you are encountering an issue on your end.

This behavior usually coming from a javascript error. With that being said, could you please open up the developer console (right-click on the mouse and select inspect or simply hit F12 on the keyboard) and visit the page that is affected by the issue? Then, please check what error it is displaying. Once you have seen the error, kindly send it to us via a screenshot.

Looking forward to your response.

Kind regards,
Rob

Hi Rob, thanks for your support.
There are no errors but some warning about ‘setTimeout’.

Screenshots:
https://dacosofa.com/wp-content/uploads/2021/06/Back-end-screenshot.png
https://dacosofa.com/wp-content/uploads/2021/06/Front-end-screenshot.png

Hi @dacosofa

Would it be an option for you to recreate the fields and then save again?

Hi @maartenbelmans,
All the fields will just disappear as soon as I press Save button.
At the moment if I want to update any field, I’ll have to start from scratch. However, I’m considering upgrade for more function and need to make sure its compatibility.

Hi @dacosofa

That’s an odd issue! TO be able to debug this we would require some more information about your setup. Can you contact us through the contact form on https://www.studiowombat.com/request-support/ (select “something else”) so we can help you faster? Thanks!

I’m closing the issue here due to inactivity but please feel free to open a new one if this is still an issue.