:ffff: prefix, ipv6 ip problem

  • Hello

    I selected the option to get real ip (My website is behind reverse proxy)

    However, it adds ffff: prefix to ip addresses. How can I solve that problem?

    Thanks
    Raskolt

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author gioni

    (@gioni)

    Hi Raskolt!

    Have you read this: https://wpcerber.com/wordpress-ip-address-detection/

    Question: Are you sure that your site is behind a proxy?
    Note: all IP addresses are provided by the server OS. The plugin shows them as is. This means that the ffff: prefix has been added by the server.

    Thread Starter raskolt

    (@raskolt)

    Hi Gioni

    Thank you for your quick reply.

    I read the document you showed me. In fact with the help of that document, I could show the real IP, but with :ffff prefix. I could not get rid of that prefix.

    My website is hosted with Godaddy. Without Cerber it shows different IP. When I check the option My website is behind a proxy, it shows the real IP.

    Plugin Author gioni

    (@gioni)

    You should ask Godaddy staff for assistance.

Viewing 3 replies - 1 through 3 (of 3 total)
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