• Hallo, wenn ich einen Eintrag mit einem Emoji hinzufügen m?chte, kommt die Fehlermeldung “Entschuldigung, es ging etwas schief bei der Speicherung dieses Eintrags. Bitte kontaktiere den Administrator.”

    Woran kann das liegen?

    Gru? Dirk

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Marcel Pol

    (@mpol)

    Hi Dirk,

    When you go to Guestbook > Settings > Debug-tab, and use the test button, does it give an error on the emoji test as well?

    If so, can you share the information that is on that debug page? It might be that utf8mb4 is not supported.
    By the way, which WordPress version is this?

    Thread Starter audicamper

    (@audicamper)

    Hi, thanks for your support.

    After testing I get no error. The WP version is 6.1.1 (db: 53496) .

    When I edit an entry and add an emoji, I get the message “Fehler beim Speichern aufgetreten.

    Plugin Author Marcel Pol

    (@mpol)

    That is strange.

    Can you share the address of the website?

    And can you still share the debug information from that admin page?

    Thread Starter audicamper

    (@audicamper)

    Bitte übermittle diese Information, wenn Du eine Support-Meldung im Forum verfasst.
    Standard-Test: Erfolgreich.
    Emoji-Test: Erfolgreich.
    Test Dieser Test wird zwei Eintr?ge erstellen, einen mit Standardtext und einen mit Emojis.
    WordPress-Version: 6.1.1 (db: 53496)
    WordPress Theme: Astra
    Aktive Plugins: catch-sticky-menu/catch-sticky-menu.php
    elementor/elementor.php
    gwolle-gb/gwolle-gb.php
    ionos-assistant/ionos-assistant.php
    ionos-journey/ionos-journey.php
    ionos-performance/ionos-performance.php
    my-calendar/my-calendar.php
    tinymce-advanced/tinymce-advanced.php
    wordpress-importer/wordpress-importer.php
    PHP-Version: 8.1.14
    MySQL-Version: 10.6.10-MariaDB-1:10.6.10+maria~deb11-log
    MySQL-Zeichensatz: MySQL-Zeichensatz: utf8mb4
    MySQL Column Charset: utf8mb3
    MySQL-Tabellen: Vorhandene MySQL-Tabellen:
    ? gwolle_gb_entries
    ? gwolle_gb_log
    MySQL / MySQLi: mysqli
    MySQL-Variablen: character_set_client: utf8mb4
    character_set_connection: utf8mb4
    character_set_database: utf8mb3
    character_set_filesystem: binary
    character_set_results: utf8mb4
    character_set_server: utf8mb3
    character_set_system: utf8mb3
    character_sets_dir: /opt/mariadb-10.6.10/share/mysql/charsets/
    MySQL-Engine: InnoDB

    This is the content of the debug page.

    Plugin Author Marcel Pol

    (@mpol)

    Very strange ??

    I think it is best to contact your hosting provider. MySQL seems misconfigured when it comes to character sets. It should support utf8mb4 all over, but there are too many options that are set to utf8mb3. I think that is very strange, since it is a very recent version of MySQL and these problems should have been long gone.

    When you contact your hosting provider, please send a reference to this support topic.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Fehler beim Versenden mit Emojis’ is closed to new replies.