Feeds Will No Automatically Update

  • Resolved jackspence

    (@jackspence)


    4 years, 6 months ago

    Hi!

    My name is Jack and I work for Northwest Bus Sales, and Las Vegas Bus Sales.

    Both of these websites use your feeds and we love your plugin. Unfortunately, a while ago they stopped updating every hour like they used too. Now I have to manually go through and update every feed.

    Can you please help me get this solved? Thanks!!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @jackspence , can you give a screenshot of the System status tab from the plugin?

    Here’s how:
    >>Go to your Dashboard > Product feed > Settings
    >>On top, go to the System Status tab. See Image:?https://jmp.sh/pR1FzjO
    >>Take a screenshot and send it to us.

    Thanks.

    Thread Starter jackspence

    (@jackspence)

    Hi,

    I cannot find that setting. I have the premium version of your plugin, but I only see these options. It looks different than yours.

    Image Here

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, the plugin doesn’t have any menu called dashboard.

    Here’s how our plugin’s menu looks like: WPFM Dashboard Menus

    So it is possible that there is a conflict with another plugin.

    However, since you are a Pro user, please contact us directly via email or on our website, then we can help you out more efficiently there.

    Here we are available to help out our free users.

    Hope you understand.

Viewing 3 replies - 1 through 3 (of 3 total)
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