Feeds not updating

  • Resolved charansai1999

    (@charansai1999)


    9 months, 3 weeks ago

    I am reaching out to report a critical issue with the WPP RSS Plugin, as our feeds are not loading properly. Our team heavily relies on this plugin to gather and display content, and the current malfunction is significantly impacting our operations.

    Despite multiple attempts to troubleshoot on our end, the feeds remain inaccessible. We have ensured that the plugin is updated to the latest version and have checked for any conflicts with other plugins, but the problem persists.

    Given the urgency of this matter and the importance of restoring functionality swiftly, we kindly request your immediate assistance in resolving this issue. If there are any specific steps or information you need from our end to facilitate the troubleshooting process, please do not hesitate to let us know, and we will promptly provide it.

    Your prompt attention to this matter is greatly appreciated, as we are eager to resume normal operations as soon as possible. Thank you in advance for your assistance.

    Link for references:

    https://ibb.co/Y37cTs8

    https://ibb.co/Y37cTs8

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  • Hi @ looking at the screenshots you shared, this suggests that you might be having an issue with the cron jobs on your site. Would you please check the troubleshooting guide here? This will guide you through the steps to check and ensure that the cron jobs are working as expected.

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