Feeds not updating

### Begin System Info ###

SITE_URL: https://thingumajig.info
Feed Them Social Version: 1.9.4

— WordPress Configuration

WordPress Version: 4.4.2
Multisite: No
Permalink Structure: /%category%/%postname%/
Active Theme: Thingumajig 1.7
PHP Memory Limit: 256M
WP_DEBUG: Disabled

— Webserver Configuration

PHP Version: 5.4.42
Web Server Info: Apache

— PHP Configuration:

Safe Mode: No
Upload Max Size: 100M
Post Max Size: 100M
Upload Max Filesize: 100M
Time Limit: 60
Max Input Vars: 1000
Allow URL File Open: On (1)
Display Erros: On (1)

— PHP Extensions:

FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.

— Active Plugins:

Feed Them Social (Facebook, Instagram, Twitter, etc): 1.9.4
MailChimp: 1.4.3
Quick Page/Post Redirect Plugin: 5.1.7
Ultimate Maintenance Mode: 1.7.0

— Custom Token or Keys added to Options Pages
— You must have a custom token to use the feeds

Facebook App Token: Yes
FB App ID for Like Button:Yes
Twitter Consumer Key: Yes
Twitter Secret: Yes
Twitter Token: Yes
Twitter Token Secret: Yes
Instagram: No

— FaceBook & Twitter Date Format and Timezone

Date Format: l, F jS, Y \a\t g:ia
Timezone: Europe/Belfast

### End System Info ###

Thanks for the info. What are the shortcodes you are using?

Spencer

[fts_facebook id=thingumajigtheatre posts_displayed=page_only type=page]

[fts_twitter twitter_name=ThingumaTheatre]

Thanks! The facebook one may just not be showing the 2 shared posts you added because of privacy reasons. Try adding a regular post and see if that shows up. Make sure and delete the cache before viewing the feed again.

The twitter feed appears to be up to date. I see the last post was on the 27th of this month.

Spencer

Thanks Spencer.

The 2 shared posts are set to public. The original posts, from which they were shared, were set to public too.

Other shared posts with the same settings have shown up in the feed.

Unfortunately sometimes certain shared posts just will not show although everything seems to be public. Many times in our research it comes back to a bug in the facebook API for those endpoints. I wish we had a direct fix for this problem but at the moment we don’t. Very sorry for the inconvenience.

Spencer