Feeds Keep Disconnecting

  • Resolved getbsm

    (@getbsm)


    4 years ago

    We use this plugin on multiple sitse and the feeds keep disconnecting.

    “Error: Access Token for MY_SITE is not valid or has expired. Feed will not update.”

    There’s an issue with the Instagram Access Token that you are using. Please obtain a new Access Token on the plugin’s Settings page.

    API error 100: Unsupported get request.

    Any way to stop this from happening. I have to reconnect account a lot! And this has happened on several sites.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey @getbsm,

    Sorry to hear you are having issues. As we will need access to your system info, can you open a support ticket on our site here so we can better assist you.

    Many thanks,

Viewing 1 replies (of 1 total)
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