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Resolved throwingmarbles
(@throwingmarbles)

5 years, 2 months ago

Hi,
I am using the Feedzy RSS plugin in Elementor to insert a comma-separated list of RSS feeds on my site. The feeds are valid if I check the separately. Initially, they show up on the page just fine, but after a few hours, the message ‘Feed has no items’ appears. As soon as I open the settings in WordPress, cut and paste the feeds and apply the changes, the items appear again.
Any idea what could cause this problem?

Thanks,
Marloes

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Contributor contactashish13
(@rozroz)

5 years, 2 months ago

@throwingmarbles could you please provide a screenshot of the page on the backend and also paste the final shortcode you are using?

Thread Starter throwingmarbles
(@throwingmarbles)

5 years, 2 months ago

Hi,
Thank you for your reply.

I am not using the shortcode, but the drag-and-drop feature in elementor to add the feeds:
https://www.liveryvideo.com/wp-content/uploads/2019/09/Screenshot-2019-09-14-at-09.50.27.png

These are the settings:
https://www.liveryvideo.com/wp-content/uploads/2019/09/Screenshot-2019-09-14-at-09.49.52.png

Both feeds I use are valid:
https://medium.com/feed/exmachinagroup/tagged/live-streaming
https://medium.com/feed/livery-video

Plugin Contributor contactashish13
(@rozroz)

5 years, 2 months ago

@throwingmarbles this usually happens when even one feed misbehaves, which could be because it is being updated or it has invalid markup. One way to find out which feed this could be is by adding separate widgets each with its own feed.

Plugin Contributor contactashish13
(@rozroz)

5 years, 2 months ago

@throwingmarbles let me know if you have been able to resolve this.

Thread Starter throwingmarbles
(@throwingmarbles)

5 years, 2 months ago

Hi @rozroz, you were right: one of the feeds seems to get corrupted after a while. If I only insert one, it works just fine. Thanks for your help!

Plugin Contributor contactashish13
(@rozroz)

5 years, 2 months ago

@throwingmarbles thanks for the update! I’m closing this thread. Please contact us again if you run into anything else and we’d be glad to help.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Feeds keep disappearing after a few hours’ is closed to new replies.