Hi @jounisimola,
Thanks for reaching out & letting us know. Please try the following:
?1) Clear your browser cache.
?2) In WordPress, clear the FT Social cache.
?3) In another browser tab, login to the IG account you wish to display,
?4) Go to FT Social > Add New Feed and try again to gain an IG access token and create a new feed.
If you have any security plugins installed (like Sucuri Security, for example) or any plugin that might be rotating the WordPress Salts & Keys. This will cause the social media access token to be invalidated. We use the Salts & Keys to encrypt Instagram, Facebook Tokens, and Feeds.
If there is a setting to rotate your security keys, you will need to disable this setting. Then the token authorization should not be invalidated. If not, you will need to gain a new access token. We are looking into a possible workaround, but for now, that is our suggestion when using Feed Them Social for an Instagram or Facebook Feed.
?If the above steps have not worked, in your WordPress dashboard, go to FT Social > Feeds then click on the feed that you are having the issue with.
Then, click the blue support beacon at the bottom right, click “Ask” (on the top right) and fill out the rest of the support ticket. This procedure will send us any/all of the feed info for us to be able to help debug your issue.
Cheers,
The SlickRemix Team
