• Resolved KC

    (@benxy20gylinxu)


    Hi there,

    Firstly, Thank you for your contribution.I like this plugin very much.

    However, there is an issue bothering me for a long time, as the title described, Feed Them Social comment widget disappeared from time to time while I am using the comment widget in Elementor page, please shed some light about the solution of the issue. Thank you.

    Regards,

    KC

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Heateor Support

    (@heateor)

    Hi KC,

    Thanks for the appreciation ??
    If you give me download link of the Feed them Social plugin along with the exact url of the webpage where you are facing the issue, would be able to help.

    Thread Starter KC

    (@benxy20gylinxu)

    Hi there,

    Thanks for your reply, it was a quick mistake alone with a copy-paste mistake in this thread title, place read my message by replacing “Feed Them Social” into “Super Socializer”, sorry for the trouble.

    Plugin Author Heateor Support

    (@heateor)

    Okay. By “from time to time”, do you mean the problem is inconsistent? Can you give the url of problematic webpage with social commenting enabled so that I can have a look?

    Thread Starter KC

    (@benxy20gylinxu)

    Hi there, please refer to this problematic web page(where I had to put another comment widget for a temporary use) while another web page in the same site is working. It goes like this in the entire website, I would put it somewhere like 50% of Super Socializer comment widget are working, and 50% not.

    • This reply was modified 6 years, 3 months ago by KC.
    • This reply was modified 6 years, 3 months ago by KC.
    • This reply was modified 6 years, 3 months ago by KC.
    Plugin Author Heateor Support

    (@heateor)

    You need to enable the default comment form at the webpages where you want the Social Commenting to work. The webpages where it’s not working are the webpages where default comment form is not enabled.

    Thread Starter KC

    (@benxy20gylinxu)

    Hi there,
    I had been setting “Enable Social Commenting At” to 4 items(Page, Post, Attachment, and a custom post type) before I posted the question. And since the comment system appears and disappears from time to time along with adjustment of Elementor plugin, it is not likely about the Enable-setting, but more about certain conflict against Elementor, my 2 cents.

    BTW, for just in case you might bring up, I did not disable social commenting of the setting item in post/page editor page.

    • This reply was modified 6 years, 3 months ago by KC.
    Plugin Author Heateor Support

    (@heateor)

    You need to check the settings of Elementor if there is some option which is disabling the default comment form. You can clearly see that the webpages where social commenting is not working are the webpage where default comment form is not there.

    Thread Starter KC

    (@benxy20gylinxu)

    Hi there,

    In Elementor, there is no such opton to disable default commenting, besides, I am having 50 % web pages which is OK with your commenting widget which are all set in the same way.

    Plugin Author Heateor Support

    (@heateor)

    Would you drop an email at support[at]heateor[dot]com so that I can help you out?

    Thread Starter KC

    (@benxy20gylinxu)

    OK, I just did.

    Plugin Author Heateor Support

    (@heateor)

    Marking this thread as resolved as you got it working.

    Thread Starter KC

    (@benxy20gylinxu)

    OK, thanks.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Feed Them Social Comment Disappeared Within Elementor page’ is closed to new replies.