Feed suddenly stopped

  • Resolved peternova

    (@peternova)


    3 years, 7 months ago

    Hi!

    Thanks for the good work!

    I got an issue with the feed that suddenly stopped.
    I then deleted these filters:
    Availability – equal to – in stock – Include only
    Excluded from All (Hidden) – is equal to – yes – Exclude
    Product type – is equal to – Grouped Products – Exclude

    And the feed were up and running again. Reenabling the first filter caused the same issue.
    Any idea what’s wrong?

    Kind regards
    Peter

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi Peter,

    The include only filter, as you describe, seem fine to me. That should work. Alternatively you can also try to create an exclude filter on products that are out of stock. We have put an example of such a filter on this page: https://adtribes.io/how-to-create-filters-for-your-product-feed/

    Thread Starter peternova

    (@peternova)

    Thanks!

    I tried to activate the exclude filters instead of include. Only thing. In Availability. The term “Out of stock” is not working. It must be changed to “backorder”.
    Thanks.
    Except from that. Everything is up and running again.

    Peter

    The term “Out of stock” is case-sensitive, it should be “out of stock”.

    Assuming the issue at hand has been resolved or our support is no longer required I am going to close this topic for housekeeping reasons now. Please do not hesitate to reach out to our support-team again whenever you need our help.

    Thread Starter peternova

    (@peternova)

    The failure were related to filters.
    The feed is up and running again after i deleted them and re entered one filter

    Thanks!

    Peter

Viewing 5 replies - 1 through 5 (of 5 total)
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