Feed Stuck 10%

Hi,

Thanks for using our plugin and reaching out to us. Judging from the debug.log your feeds only updated successfully a couple of times. These were the last times:

(
[29 Oct 2020 11:06] => 7713
[23 Nov 2020 20:42] => 7660
[03 Dec 2020 06:55] => 13381
)

This still strongly indicates there is an issue with your WP-cron. Could you show us a screenshot of the top part of your cron events page so we can see if it doesn’t show a notification?

Also, can you share the WooCommerce fatal error logs of yesterday so we can see if there is anything in there that might give a clue as to why your feed is not processing? This is where you can find your WooCommerce fatal error logs: https://docs.woocommerce.com/document/finding-php-error-logs/

Hi,

Those succeeded because I turned on define( ‘ALTERNATE_WP_CRON’, true );
But it adds a long extension to URL, which I don’t want to see.

I see this error in cron events, any tips on how to fix this:
Unexpected HTTP response code: 429

Woocommerce Log:
2020-12-09T10:19:42+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/wp-content/themes/electro/inc/woocommerce/template-tags/header.php:33
Stack trace:
#0 /var/www/wp-includes/class-wp-hook.php(287): electro_header_mini_cart_icon(”)
#1 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#2 /var/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /var/www/wp-content/themes/electro/inc/template-tags/header.php(48): do_action(‘electro_header_…’)
#4 /var/www/wp-includes/class-wp-hook.php(287): electro_header_icons(”)
#5 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#6 /var/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#7 /var/www/wp-content/themes/electro/inc/template-tags/headers/header-v2.php(74): do_action(‘electro_navbar_…’)
#8 /var/www/wp-includes/class-wp-hook.php(287): electro_navbar_v2(”)
#9 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#10 /var/www/wp-include in /var/www/wp-content/themes/electro/inc/woocommerce/template-tags/header.php on line 33

2020-12-09T10:19:49+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/wp-content/themes/electro/inc/woocommerce/template-tags/header.php:33
Stack trace:
#0 /var/www/wp-includes/class-wp-hook.php(287): electro_header_mini_cart_icon(”)
#1 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#2 /var/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /var/www/wp-content/themes/electro/inc/template-tags/header.php(48): do_action(‘electro_header_…’)
#4 /var/www/wp-includes/class-wp-hook.php(287): electro_header_icons(”)
#5 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#6 /var/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#7 /var/www/wp-content/themes/electro/inc/template-tags/headers/header-v2.php(74): do_action(‘electro_navbar_…’)
#8 /var/www/wp-includes/class-wp-hook.php(287): electro_navbar_v2(”)
#9 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#10 /var/www/wp-include in /var/www/wp-content/themes/electro/inc/woocommerce/template-tags/header.php on line 33

2020-12-09T10:20:02+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/wp-content/themes/electro/inc/woocommerce/template-tags/header.php:33
Stack trace:
#0 /var/www/wp-includes/class-wp-hook.php(287): electro_header_mini_cart_icon(”)
#1 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#2 /var/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /var/www/wp-content/themes/electro/inc/template-tags/header.php(48): do_action(‘electro_header_…’)
#4 /var/www/wp-includes/class-wp-hook.php(287): electro_header_icons(”)
#5 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#6 /var/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#7 /var/www/wp-content/themes/electro/inc/template-tags/headers/header-v2.php(74): do_action(‘electro_navbar_…’)
#8 /var/www/wp-includes/class-wp-hook.php(287): electro_navbar_v2(”)
#9 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#10 /var/www/wp-include in /var/www/wp-content/themes/electro/inc/woocommerce/template-tags/header.php on line 33

2020-12-09T10:20:08+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/wp-content/themes/electro/inc/woocommerce/template-tags/header.php:33
Stack trace:
#0 /var/www/wp-includes/class-wp-hook.php(287): electro_header_mini_cart_icon(”)
#1 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#2 /var/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /var/www/wp-content/themes/electro/inc/template-tags/header.php(48): do_action(‘electro_header_…’)
#4 /var/www/wp-includes/class-wp-hook.php(287): electro_header_icons(”)
#5 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#6 /var/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#7 /var/www/wp-content/themes/electro/inc/template-tags/headers/header-v2.php(74): do_action(‘electro_navbar_…’)
#8 /var/www/wp-includes/class-wp-hook.php(287): electro_navbar_v2(”)
#9 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#10 /var/www/wp-include in /var/www/wp-content/themes/electro/inc/woocommerce/template-tags/header.php on line 33

@supportadtribes

Those errors do not seem to be related to our plugin. The function ‘get_cart_contents_count()’ also isn’t used by our plugin. Nonetheless it looks like one of your other plugins is using it and that WooCommerce function is only available as of version 4.8 of WC so I do recommend you update your WooCommerce.

The fact that when you turn on the ALTERNATE_WP_CRON solves the issue at hand and makes the plugin to update the feeds again, to us, strengthens the fact that something is wrong with your WP-cron. Why otherwise would the feed updates work on the alternate cron and not on the normal?

Hi,

Assuming the issue at hand has been resolved and/or our support is no longer required I am going to close this issue for housekeeping reasons now.

Don’t hesitate to reach out to us again whenever you need our help.