Feed stopped fetching data from Facebook page

  • Resolved icxxris

    (@icxxris)


    6 years, 7 months ago

    Plugin worked fine for a year before and stopped few days ago. I tried to input facebook app id and secret key and it helped but after an hour, again stopped fetching. Just an endless loading.
    All plugins and wordpress are updated. Facebook page is public, url is:

    https://www.facebook.com/dn-017-1750436315277183/

    Thanks

    • This topic was modified 6 years, 7 months ago by icxxris.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter icxxris

    (@icxxris)

    Strange, but now I deleted FB API key and secret key and work again.

    Thread Starter icxxris

    (@icxxris)

    Unforunately, stopped again after an hour ??

    Now, link is:
    https://dn017.rs/facebook/

    Plugin Contributor WD Support

    (@wdsupport)

    Hi,

    Please note that we have tested and have not seen any issue while publishing the feed on the page. And the feed is still there.
    The issue may be related to the conflict with the Theme that you are using or to the plugins that you have in that page (as you said you have updated them) maybe after the update some settings/code has been changed that leads to the issue.

    Could you please try to change the theme to see whether the issue will occur with some other theme too? Besides if possible, please try to deactivate the plugins that you have on that page. If this will not help we will appreciate having a closer look.

    Please contact our support team using the following email address: [email protected]

    Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks. Have a nice day.

Viewing 3 replies - 1 through 3 (of 3 total)
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