Feed stopped displaying

  • Resolved Naomi Nakashima

    (@ndnakashima)


    6 years, 10 months ago

    Hi. Our Instagram feed stopped working. I assumed it was because of all the recent changes with the API and stuff, so I went in and re-authenticated, but it is still not displaying. All I get is a message in my sidebar that reads “Unable to show Instagram photos” but I can’t find any errors in the configuration or setup.

    Thank you.

    The page I need help with: [log in to see the link]

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  • Thread Starter Naomi Nakashima

    (@ndnakashima)

    Seems this was caused by a new security plugin we installed. Thanks.

    Hey ndnakashima,

    Thank you for letting us know you discovered the underlying source of the problem. Just to clarify… everything is now working as intended correct?

    Also, would you be willing to share which security plugin was affecting the plugin so we can reach out to them or others who follow the forums and have the same plugin might then be aware of the potential source of conflict they might be facing.

    Much appreciated and I hope your weekend is going great.

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