• Resolved StraordiMario

    (@mariobernasconi)


    Hi!
    I have a problem with Feed data…
    I check many times the structured data of my products by Google structured data tools but this tool tell me everything is alright.

    The product on merchant center have incorrect data.

    I correct many data (like “condition”) by the platform merchant center but a lot of this data doesn’t export by this plugin (like “Category of my site” or my SKU).

    How can i resolve this?
    Regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jason a11n

    (@jconroy)

    Hi @mariobernasconi

    Thanks for reaching out to us and thanks for your patience.

    > I check many times the structured data of my products by Google structured data tools but this tool tell me everything is alright.

    Google Listings and Ads doesn’t use a feed file or structured data within you site page content like other integrations. It uploads product data directly to Google. So structured data tools aren’t really relevant.

    > The product on merchant center have incorrect data.I correct many data (like “condition”) by the platform merchant center but a lot of this data doesn’t export by this plugin (like “Category of my site” or my SKU).

    Could you please confirm if you are using the product data fields provided by Google Listings and Ads e.g. https://d.pr/i/b5XPwd or if you using different fields from a different extension?

    Thread Starter StraordiMario

    (@mariobernasconi)

    Hello,
    Unfortunately, the errors I encountered when uploading the feed are so many that I had to uninstall the plugin and manually upload the products.
    The fields shown in the screenshot are filled in correctly the problem are the remaining fields (SKU, Category, Shipping Weight etc.).
    Consequently the experience had is totally negative.
    I highly recommend to insert the possibility of being able to map the fields necessary to generate a correct feed otherwise as a solution it is totally useless.
    I salute you I hope you will consider these changes.

Viewing 2 replies - 1 through 2 (of 2 total)
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