• Resolved AFSoar01

    (@afsoar01)


    Hi,

    Our feed is showing the same incorrect title across all of our podcasts. I read in a previous post that short-codes on the podcast page might be the problem, but I disables all shortcodes on one of my podcast posts and it still didn’t show up in the feed with the correct title. Is there another fix for this that I’m missing?

    Any help is appreciated!

    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Craig Hewitt

    (@podcastmotor)

    Hi there. Are you using any kind of page builder for this site? We’ve seen that some page builders can cause issues with feed item titles like this.

    Similarly have you explored running a theme/plugin conflict test to rule those items out as the culprits?

    Thread Starter AFSoar01

    (@afsoar01)

    Thanks Craig – we’re using Divi, which is pretty essential to our site. Any issues with that particular theme in the past, or ways to work around it?

    We use Divi (theme) on our site with the podcast and have no issues because of it, just as a reference point.

    Thread Starter AFSoar01

    (@afsoar01)

    Thanks Kim, that helps a lot!

    Hello @afsoar01,

    Looking at your RSS feed, it is not in the standard format for the SSP plugin which indicates a conflict with another plugin. It would be a good idea to run a plugin conflict test in a staging environment to see what is causing the issue. In general any redirect plugins or caching plugins can interfere.

Viewing 5 replies - 1 through 5 (of 5 total)
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