Feed refresh not working anymore

  • Resolved Arnaud

    (@arnaudv33)


    5 years, 4 months ago

    Hello,

    My feed stopped to refresh at the beginning of last month and I didn’t find any fix at the moment. I tried to desactivate WP Rocket, delete the xml file to see if a new one is created but only the temp one is now created. The debug log file isn’t displaying anything since last 5th June.

    Could you please help me to solve the issue?

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi arnaudv33,

    Thanks for reaching out, sorry to hear you are experiencing an issue processing the feed. Sounds like a WP-cron issue to me. Have you checked if the WP-cron is running normally?

    https://adtribes.io/help-my-feed-processing-is-stuck/

    All the best,
    Eva

    Thread Starter Arnaud

    (@arnaudv33)

    Eva,

    I already made these checks and nothing is working. I only have the xml temp file with the header : there isn’t any product data on this temp file.

    Best regards,

    Hi arnaudv33,

    Would you be so kind as to reach out to [email protected]? Make sure to reference this topic in your email.

    We will take it from there.

    All the best,
    Eva

    Hi,

    Assuming the issue at hand has been resolved and/or our support is no longer required I am going to close this topic for housekeeping reasons now.

    Please do not hesitate to reach out again whenever you need our help.

    All the best,
    Eva

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Feed refresh not working anymore’ is closed to new replies.