Feed processing stuck at 50%

Hi

I have created two feeds using the Product Feed PRO for WooCommerce plugin, version 8.6.0

When manually trying to generate the feeds, they either stop at 50% or 100% and never complete

the status says “processing (50%)” or “processing (100%)”

the feed file is then not created

I have checked your support article and wp-cron is running normally on the server

I have tried disabling and re-enabling the plugin many times, but no difference

I have also got the hosting company to look at it but they say everything on the server is ok and wp-cron is running normally

We are using PHP version 7.3.21

WP-cron has NOT been disabled in the wp-config.php file.

I have tried adding the line

define(‘DISABLE_WP_CRON’, false);

to the wp-config.php file but no change

the hosting company confirmed that wp-cron is running normally

so I am totally stuck with this and it seems that the plugin simply does not work.

Before I abandon this plugin and search for a different one that works, can you offer any suggestions to get the feed processing to complete and create the feed file?

Many thanks