Feed photos

Thanks for contacting us. I would be glad to help out, can you please include these 3 things?

1. The shortcode you are trying to use.
2. An example link to the problem in question.
3. The report from the System Info page of our plugin. Click here if you are unsure how to do this. https://www.slickremix.com/docs/system-info-page/

Spencer

Hi,

Sure, please see below:

1.) Shortcode:

[fts_instagram instagram_id=Example pics_count=4 type=user height=450px profile_wrap=no super_gallery=yes image_size=250px icon_size=opx space_between_photos=3px hide_date_likes_comments=yes center_container=yes image_stack_animation=no]

2.) Unable to provide a link on public topic but I would like it exactly like this first demo with all the boxes the same height/width – https://feedthemsocial.com/instagram-feed-demo/

3.)
### Begin System Info ###

SITE_URL: example
Feed Them Social Version: 2.1.5

— WordPress Configuration:
WordPress Version: 4.5.1
Multisite: No
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Active Theme: example
PHP Memory Limit: 256M
WP_DEBUG: Disabled

— Webserver Configuration:
PHP Version: 5.6.22
Web Server Info: Apache

— PHP Configuration:
Safe Mode: No
Upload Max Size: 100M
Post Max Size: 100M
Upload Max Filesize: 100M
Time Limit: 60
Max Input Vars: 1000
Allow URL File Open: On (1)
Display Erros: On (1)

— PHP Extensions:
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.

— Active Plugins:
Coming Soon Page & Maintenance Mode by SeedProd: 5.0.6
Custom Facebook Feed: 2.4.5
Duplicate Post: 3.1.2
Facebook Feed Add: 1.2
Feed Them Social (Facebook, Instagram, Twitter, etc): 2.1.5
Limit Login Attempts: 1.7.1
WP Smush: 2.5.3

— Custom Token or Keys added to Options Pages
— You must have a custom token to use the feeds
Facebook App Token: No
FB App ID for Like Button: No
Twitter Consumer Key: No
Twitter Secret: No
Twitter Token: No
Twitter Token Secret: No
Instagram: Yes
YouTube: No

— Offset Post Limit:
Offset Facebook Post Limit: None
Hide Notice on Front End: Yes

— FaceBook & Twitter Date Format and Timezone
Date Format: d/m/Y \a\t g:ia
Timezone: Europe/Belfast

— Fix Twitter Time:
Fix: No

— Disable Magnific CSS:
Fix: No

— Fix Internal Server Error:
### End System Info ###

Thank you

Thanks for the info. I believe it’s because of the shortocode option

icon_size=opx

It appears to have an o instead of a 0. Try this.

icon_size=0px

Spencer

Hi,

That doesn’t seemed to have fixed the issue with the images though and ensuring they are all the same size?

I would like it exactly like the first demo, where even landcape pictures are the same size as the rest.

Thanks

If you could supply an email I can send you url details etc. Thanks

support @ slickremix.com

Also if you could please share the steps you took to get the instagram token that would help. It is going to boil down to that 100% because that is a setting in the instagram app when you set that up on instagram, and if you don’t use our button while logged into your instagram account to get the access token then you may get those types of results if you are unaware of the settings when creating an app manually.

Spener