Feed not loading on Mobile

  • Resolved sonicd

    (@danielehrat)


    5 years, 7 months ago

    Hi,

    We use the hashtag instagram feed and for desktop it works well on Edge and Chrome Browser, but the feed does not load on Firefox browser.

    For mobile, the feed does not load on any of the browsers.

    We use WP Fastest Cache Plugin and Jetpack. Do you think I have to disable some caching options in order that the feed loads for mobile?

    Thanks & Regards
    Daniel

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey Daniel,

    Are you using the “Pro” plugin perhaps? Our free version does not display hashtag feeds. If you are, can you try contacting us on our website? Link

    Thanks!

    Craig

    Thread Starter sonicd

    (@danielehrat)

    Hi Craig,

    Yes we are using Pro version.

    I just have opened a Ticket via the link you have provided.

    Many thanks.

    Regards
    Daniel

Viewing 2 replies - 1 through 2 (of 2 total)
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