Feed no longer working

  • Resolved nick.louckes

    (@nicklouckes)


    4 years, 5 months ago

    The instagram feed no longer works, on all of my sites using the plugin. This is the error I get when I try to re-authorize.

    {“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): basic”}

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  • Ditto when trying to reauthorise the connection:

    {"error_type": "OAuthException", "code": 400, "error_message": "Invalid scope field(s): basic"}

    In the “installation” section of the widget I’m also getting on the right hand side of the screen:

    Unfortunately, an error occurred
Missing client_id or access_token URL parameter.

    WP and all plugins at current release levels.

    Plugin Author elfsight

    (@elfsight)

    Hello!

    We’re terribly sorry you’ve faced this issue with our widget. Unfortunately, support is no longer provided for this plugin, due to the development of higher priority areas.
    We apologize on behalf of our entire team!

    You can continue using Elfsight Apps version of the Instashow widget – https://elfsight.com/instagram-feed-instashow/. Our Support Team is ready to help you with seamless migration of your plugin data. We guarantee to help you as soon as you contact us.
    We apologize for any inconvenience and thank you for your understanding!

    Best regards,
    Elfsight Team

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