• Ok so I am setting up Amazon AI plug in which should be simple LOL. I know a lot of people seem to be having issues but no resolution and I want to be complete in the information. First when I go to Alexa Skill Blueprint and start a blog still it give me the following error message:

    Feed is malformed and cannot be parsed. Please make sure that the feed is a valid RSS format.

    I have validated the url at https://www.feedvalidator.org and it is valid.

    I do have audio files and people can listen on the website but when I go to apple connect it doesn’t see any of my audio files. Not sure if these too issues are related but thought I would be complete.

    Also I have checked the S3 where the audio files are and they are there. so Not sure where there is an issue with that.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Contributor tstachlewski

    (@tstachlewski)

    Hi @jaycova,
    Each problem is a bit different. In your case, everything seems completely fine ?? Till the point of RSS feed and the problem of not having information about audios there – in short, your RSS feed is empty. Usually, this is connected with the fact, that the owner of the blog didn’t convert any post/page to audio… but, in your case this is not truth… I have checked and you have got some audio files… Hmm.. Are you using WordPress pages or posts?

    Thread Starter Jay Cohen

    (@jaycova)

    Thank you for your explanation. Yes I am using Posts only and I do have audio available on my page.

    I just upgraded to the latest plugin. In case you were curious. I am also using safari for more browser.

    Plugin Contributor tstachlewski

    (@tstachlewski)

    Strange, really strange. I will investigate the problem next week – no worry, I won’t forget about you, I just need to figure out what might be the problem.

    Thread Starter Jay Cohen

    (@jaycova)

    Thank you and I really think this is something a lot of my clients would be interested in. So here are a question to think about.

    On the Alexa Blueprint when entering the url does it do some validation for the url beyond looking for the amazon-pollycast at the end? if not it should be a problem on the blue print but I did validate the link and it is good so not sure where is it malformed.

    Plugin Contributor tstachlewski

    (@tstachlewski)

    The problem is that Alexa Blueprint will also validate if there are any items (audio files) specified in the feed – in your case they are not. The other validation tool, which you have referenced before is not checking this – because it doesn’t care.

    Thread Starter Jay Cohen

    (@jaycova)

    Ok that makes sense. Also does it matter that I am using the AWS Marketplace Bitnami image of wordpress? I don’t know if that would make a difference.

    What I am hearing from you is that the blueprint isn’t seeing my audio files to validate which would make sense why apple connect is not seeing my audio files either.

    Hi Tomasz,

    I am adding my comment here because I just experienced the very same problem.

    I wanted to create my first Blueprint skills and this error message came up:
    Feed is malformed and cannot be parsed. Please make sure that the feed is a valid RSS format.

    My podcast URL is this: https://www.dragoman.ist/feed/amazon-pollycast/
    And it looks empty to me too although I had generated audio for nearly 100 posts before

    Can you kindly investigate this further

    Quick update:

    I was testing post categories on Podcast tab, deleted them and resubmitted my RSS Url to Alex, now it works.

    How can I specify post categories in my RSS feed or is it not supported yet?

    Thread Starter Jay Cohen

    (@jaycova)

    Tomaz

    I tried what Umit did above and I am still having issues. Do you have an update yet?

    Thread Starter Jay Cohen

    (@jaycova)

    Has there been any update on this. I really would like to get this working.

    Thread Starter Jay Cohen

    (@jaycova)

    Hello Tomas

    Any updates?

    Thread Starter Jay Cohen

    (@jaycova)

    Hello

    So I updated the Amazon plugin again. I am still not able to make an alexa blueprint getting the same error again. Is this a dead issue and no one will ever work on it?

    Umit Ozaydin

    (@umitdragoman)

    Jaycova,

    If you have any post categories, remove them.
    Also uncheck explicit content. Your current RSS shows explicit tag. You cannot publich explict content on Blueprint.

    Thread Starter Jay Cohen

    (@jaycova)

    Umit

    Thank you but I have removed the tags weeks ago. so what am I missing. WordPress says there are no tags and everything is un catagorized. let me know if you need a screen shot

    Umit Ozaydin

    (@umitdragoman)

    I am checking your RSS right now and it says “explicit” YES
    Should be “no”
    You can change this on your blog and/or on your podcast host’s page

Viewing 15 replies - 1 through 15 (of 19 total)
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