Feed Generation Times Out for FB Catalog

Hi,

Thanks for using our plugin and reaching out to us. Sorry to hear your feed is stuck processing. This usually is being caused by WP-cron issues. See this blog post for more information: https://adtribes.io/help-my-feed-processing-is-stuck/

I have reviewed that article and followed all the instructions. Chron is enabled and there are no restrictions as far as I can tell that are preventing the process from completing. The chron jobs kick off, but doesn’t seem to finish and hangs at 67%:

https://imgur.com/MX8QY1f
https://imgur.com/HPSi6Mn

Can you share with us the content of the WooCommerce fatal error logs of yesterday so we can tell if there is anything in those logs that can explain why your feed is stuck?

This is where you can find the WooCommerce fatal error logs: https://woocommerce.com/document/finding-php-error-logs/

There are no Woo fatal errors in the log. I deleted and recreated the feed. It eventually generated but has no results. I have no filters set for the feed.

This doesn’t appear to be a CRON, memory or WooCommerce issue. I successfully process the Google Shopping feed daily with 1,500+ products.

If the feed eventually does generate but is empty than the cron seem to be fine. Empty feeds are usually being caused by a feed configuration issue, we have listed the most common ones in this blog post: https://adtribes.io/help-i-have-none-or-less-products-in-my-product-feed-than-expected/