Feed generation stops at 5% after upgrading to PRO

  • Resolved vahanavagyan1

    (@vahanavagyan1)


    2 years, 1 month ago

    Today, after many years of using the free plugin, for the sake of excluding out of stock items as well as possibly dynamic attributes i’ve upgraded to the PRO and since then the feed generation gets stuck at 5%. I’ve already deleted the dynamic attribute, changed batch quantity, etc. nothing helps. Mind helping resolve this issue?

    Here’s what log spits out;

    2022-10-21T04:09:25+00:00 CRITICAL Uncaught Error: Class ‘\CTXFeed\V5\Query\BOTHQuery’ not found in /var/www/wjdexclusives.com/htdocs/wp-content/plugins/webappick-product-feed-for-woocommerce-pro/libs/webappick-product-feed-for-woocommerce/V5/Query/QueryFactory.php:26
    Stack trace:
    #0 /var/www/wjdexclusives.com/htdocs/wp-content/plugins/webappick-product-feed-for-woocommerce-pro/libs/webappick-product-feed-for-woocommerce/V5/Common/Factory.php(17): CTXFeed\V5\Query\QueryFactory::get_ids()
    #1 /var/www/wjdexclusives.com/htdocs/wp-content/plugins/webappick-product-feed-for-woocommerce-pro/libs/webappick-product-feed-for-woocommerce/includes/action-handler.php(76): CTXFeed\V5\Common\Factory::get_product_ids()
    #2 /var/www/wjdexclusives.com/htdocs/wp-includes/class-wp-hook.php(307): woo_feed_get_product_information()
    #3 /var/www/wjdexclusives.com/htdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
    #4 /var/www/wjdexclusives.com/htdocs/wp-includes/plugin.php(476): WP_Hook->do_action()
    #5 /var/www/wjdexclusives.com/htdocs/wp-admin/admin- in /var/www/wjdexclusives.com/htdocs/wp-content/plugins/webappick-product-feed-for-woocommerce-pro/libs/webappick-product-feed-for-woocommerce/V5/Query/QueryFactory.php on line 26

    Pls help asap. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter vahanavagyan1

    (@vahanavagyan1)

    thx

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @vahanavagyan1

    Thanks for reaching us.

    To temporarily resolve the issue, please, change the Product Query Type.
    Go to CTX Feed > Settings > Product Query type > Select WC_Product_Query and save.
    Once the query type is changed, regenerate the feed and let us know if the feed generation is getting stuck at 5%.

    However, we are going to release a new version today which will fix the issue.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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