Feed for username (business account) doesn’t show anymore

  • On the linked (test) page, there are 3 feeds. The first two are for a username, the last one for a tag.

    The feed for the tag works, the feeds for the username doesn’t. It keeps spinning but images don’t load.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • I found the problem. The images do load, but this piece of css adds a white layer on top of the images and I don’t see a setting to remove that (other then adding custom css).

    .insta-gallery-feed .insta-gallery-actions, .insta-gallery-feed .insta-gallery-image, .insta-gallery-feed .insta-gallery-item {
    opacity: 0;
}

    And there is an issue with video posts, they show as broken links.

    Plugin Author beluserra

    (@beluserra)

    Hi JP
    Are you using version 3.0,4?
    As I tested on your site it is working, could you test without your custom css please?

    Hi, yes I wrote that on October 6 in my other ticket.

    Yeah I already reported it on 2 october, and unfortunately it isn’t fixed in today’s 3.0.4 release. This is my temp css fix:

    I have removed the fix, and now the two feeds for the user name don’t show images anymore. Can you please have a look now?

    Plugin Author beluserra

    (@beluserra)

    Hi John,

    In order fix the issues with the Account/tokens & feeds please follow next steps

    1.Update Social Feed Gallery to 3.0.4
    2.If you’re premium user update to 1.2.3
    3.Remove tokens
    4.Remove social feed gallery app -> https://www.facebook.com/settings?tab=business_tools
    5.Create tokens again-add account
    6.Re-create feeds, as they are created based on token’s credentials
    7Use the shortcode to display the feed where you need to
    Rember to clean cache of feeds, site and browser to assure a complete reload.

    Hi Beluserra,

    I have done all that and it doesn’t help.

    It still doesn’t show the images from the user name feed.
    It only shows the images from the tag feed.

    The problem is not in the feed/token but in the styling, the images are there, but they are not displayed as you can see in this screenshot. On the left you see the page where the image doesn’t show. On the right you see the inspector with the image.
    https://drive.google.com/file/d/1OoJ9CXtc2K7foe1u1B7Hl59evTIkRI_x/view?usp=sharing

    Hello,
    I am having this same issue. The custom css above fixes the images, but the videos are still showing as broken links. Is there a fix for this?

    It looks like 3.0.5. fixed a part of the problem. Images are shown now but videos are still broken.

    This is fixed for me in 3.0.6 so I close this.

    Thanks
    JP

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Feed for username (business account) doesn’t show anymore’ is closed to new replies.