FEED ERROR (Duplicate Product id)

Hi,

Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with duplicate product ID’s in your feed.

Would you be so kind as to share with us

• The plugin debug.log URL so we can tell how you have configured your product feed? Instructions on how to retrieve the debug.log URL can be found here: https://adtribes.io/send-your-debug-log-to-support/
• The product feed URL you are using for Facebook

Product Feed Pro Log
https://unleashedpremium.com/wp-content/uploads/woo-product-feed-pro/logs/debug.log

Facebook XML Feed
https://unleashedpremium.com/wp-content/uploads/woo-product-feed-pro/xml/pMMAxJuuX65Ee3RnsY6K3IM7jghk0MB8.xml

Hi,

Thanks for this. Your debug.log indeed shows a sudden increase of products in your feed after the last update. It also shows your feed did not update on the 25th,26th and 27th of this month See:

[24 Nov 2021 11:34] => 7259
[24 Nov 2021 12:28] => 7259
[24 Nov 2021 12:59] => 7259
[24 Nov 2021 16:37] => 7246
[28 Nov 2021 07:38] => 7255
[28 Nov 2021 13:16] => 8355

I suspect the plugin ran into a server configuration limitation (such as a maximum allowed execution time or a maximum allowed CPU/memory issue). You might be seeing errors for this in your WooCommerce fatal error logs of the last couple of days.

When this is the case you can try solving that by lowering the batch size of the plugin from the default 750 products to a lower number, lets say 350 or so. This is how you can lower the batch size: https://adtribes.io/batch-size-configuration-product-feed/

Hope this helps

the errors have been decreased to 1500 but the reason is still same duplicate id

Did you check your WooCommerce fatal error logs of today? What is in those logs?

2021-11-28T07:00:25+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /home/techno/unleashedpremium.com/wp-includes/meta.php on line 1085

no errors for today

Thanks, so indeed the plugin seems to be running into memory restrictions of your website. Can you increase the maximum allowed memory size?

WP_MAX_MEMORY_LIMIT 256M
WP_MEMORY_LIMIT 40M

Already set limit

Change to What extend?

I would start by doubling it and see if that solves the issue at hand

EVEN AFTER DOUBELING AND TRIPLEING THE ERRORS ARE STILL THERE RIGHT NOW I CREASED IT 128M TO 2000M STILL THERE ARE ERRORS

Do i need to buy premium version of plugin to resolve this issue?

No, that will not make any difference. “Somehow” your website is running out of allowed memory size when creating a feed. This could be caused by numerous thing such as usage of other plugins that are heavy on memory and CPU such as WPML and shipping/discount plugins. All we can advise you is to either disable those plugins, lower the batch size of our plugin in combination with increasing the maximum allowed CPU usage.

post_max_size=20000M
memory_limit=8000M
upload_max_filesize=20000M
max_execution_time=60

my server config

12vcpu
64 gr ram

Memory RAM(NO CACHE):7.16 GB / 63 GB (11.4%) CURRENT RAM USSAGE