• Resolved Marc

    (@crammarc)


    Hello,
    My Feed is empty since 2 days ago.
    Is there any technical issue?
    Thanks.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter Marc

    (@crammarc)

    The previous version is working Ok.

    Plugin Author AukeJomm

    (@aukejomm)

    He Marc,

    Could you please run through this procedure: https://www.wpmarketingrobot.com/support/faq/#toggle-id-17
    It is pretty comprehensive, but usually, it starts working with the first three steps.

    Let me know if it helped.

    Thread Starter Marc

    (@crammarc)

    Helloa, @aukejomm .
    Thanks for your help.
    After doing all the steps, it doesn’t work.

    The following message appears in Google Shopping, since I use the last version:

    “The product data you have submitted in your feed does not conform to the product data specification, so your products have not been approved. Correct and update the feed so that the products are displayed to the customers. To see all errors, go to the Diagnostics page”.

    Plugin Author AukeJomm

    (@aukejomm)

    Hey @crammarc

    Is the feed still empty with 0 products?
    What is the diagnostics page telling you. Investigate what attributes are incorrect according to Google and let me know.

    Could you also share the XML feed URL?

    Thread Starter Marc

    (@crammarc)

    Hello, @aukejomm .
    The Data Feed is no longer empty. But I had to go back to a previous version of the plugin for Google Shopping to accept it and stop showing the error indicated in my previous message.
    I can’t see any difference between the Feed with the old version and the Feed with the new version of the Plugin. But one is accepted by Google Shopping and the other is not accepted.
    This is the URL of the Feed (now the latest version of the Plugin is installed):
    https://baldosadebarro.es/wp-content/uploads/wppfm-feeds/Baldosas-de-Barro.xml

    Information of the first product with the Feed (old version of the Plugin):

    <rss xmlns:g="https://base.google.com/ns/1.0" version="2.0">
    <channel>
    <title>
    <![CDATA[ Baldosas de barro ]]>
    </title>
    <link>
    <![CDATA[ https://baldosadebarro.es ]]>
    </link>
    <description>
    <![CDATA[ Catálogo de Baldosas de Barro ]]>
    </description>
    <item>
    <g:id>100700100010</g:id>
    <g:title>
    <![CDATA[ Baldosa de barro manual 15x15 cm ]]>
    </g:title>
    <g:description>
    <![CDATA[ <span data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Baldosa de barro cocido formato 15 x 15 x 1,6 cm. Fabricación artesanal, proceso 100% manual. Material servido directamente desde fábrica. Cuentan con un perfecto acabo rústico y artesanal. 44,44 piezas por m2. Disponible en varias opciones de venta: · Palet completo. · Medio palet. · Unidades sueltas. Envío a Península incluido para pedidos superiores a 599€.&quot;}" data-sheets-userformat="{&quot;2&quot;:8961,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;16&quot;:11}" data-sheets-formula="=&quot;Baldosa de barro cocido formato &quot;&R[0]C[15]&&quot;. Fabricación artesanal, proceso 100% manual. Material servido directamente desde fábrica. Cuentan con un perfecto acabo rústico y artesanal. &quot;&R[0]C[10]&&quot; piezas por m2. Disponible en varias opciones de venta: · Palet completo. · Medio palet. · Unidades sueltas. Envío a Península incluido para pedidos superiores a 599€.&quot;">Baldosa de barro cocido formato 15 x 15 x 1,6 cm. Fabricación artesanal, proceso 100% manual. Material servido directamente desde fábrica. Cuentan con un perfecto acabo rústico y artesanal. 44,44 piezas por m2. Disponible en varias opciones de venta: · Palet completo. · Medio palet. · Unidades sueltas. Envío a Península incluido para pedidos superiores a 599€.</span> ]]>
    </g:description>
    <g:google_product_category>
    <![CDATA[ Home & Garden ]]>
    </g:google_product_category>
    <g:link>https://baldosadebarro.es/product/baldosa-de-barro-manual-15x15-cm/</g:link>
    <g:image_link>https://baldosadebarro.es/wp-content/uploads/2021/11/Baldosa-de-barro-de-15-x-15-frente.jpg</g:image_link>
    <g:price>35.09 EUR</g:price>
    <g:condition>new</g:condition>
    <g:availability>in stock</g:availability>
    <g:brand>BdB</g:brand>
    <g:adult>no</g:adult>
    <g:identifier_exists>yes</g:identifier_exists>
    </item>

    Information of the first product with the updated Feed (latest version of the Plugin):

    <rss xmlns:g="https://base.google.com/ns/1.0" version="2.0">
    <channel>
    <title>
    <![CDATA[ Baldosas de barro ]]>
    </title>
    <link>
    <![CDATA[ https://baldosadebarro.es ]]>
    </link>
    <description>
    <![CDATA[ Catálogo de Baldosas de Barro ]]>
    </description>
    <item>
    <g:id>100700100010</g:id>
    <g:title>
    <![CDATA[ Baldosa de barro manual 15x15 cm ]]>
    </g:title>
    <g:description>
    <![CDATA[ <span data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Baldosa de barro cocido formato 15 x 15 x 1,6 cm. Fabricación artesanal, proceso 100% manual. Material servido directamente desde fábrica. Cuentan con un perfecto acabo rústico y artesanal. 44,44 piezas por m2. Disponible en varias opciones de venta: · Palet completo. · Medio palet. · Unidades sueltas. Envío a Península incluido para pedidos superiores a 599€.&quot;}" data-sheets-userformat="{&quot;2&quot;:8961,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;16&quot;:11}" data-sheets-formula="=&quot;Baldosa de barro cocido formato &quot;&R[0]C[15]&&quot;. Fabricación artesanal, proceso 100% manual. Material servido directamente desde fábrica. Cuentan con un perfecto acabo rústico y artesanal. &quot;&R[0]C[10]&&quot; piezas por m2. Disponible en varias opciones de venta: · Palet completo. · Medio palet. · Unidades sueltas. Envío a Península incluido para pedidos superiores a 599€.&quot;">Baldosa de barro cocido formato 15 x 15 x 1,6 cm. Fabricación artesanal, proceso 100% manual. Material servido directamente desde fábrica. Cuentan con un perfecto acabo rústico y artesanal. 44,44 piezas por m2. Disponible en varias opciones de venta: · Palet completo. · Medio palet. · Unidades sueltas. Envío a Península incluido para pedidos superiores a 599€.</span> ]]>
    </g:description>
    <g:google_product_category>
    <![CDATA[ Home & Garden ]]>
    </g:google_product_category>
    <g:link>https://baldosadebarro.es/product/baldosa-de-barro-manual-15x15-cm/</g:link>
    <g:image_link>https://baldosadebarro.es/wp-content/uploads/2021/11/Baldosa-de-barro-de-15-x-15-frente.jpg</g:image_link>
    <g:price>35.09 EUR</g:price>
    <g:condition>new</g:condition>
    <g:availability>in stock</g:availability>
    <g:brand>BdB</g:brand>
    <g:adult>no</g:adult>
    <g:identifier_exists>yes</g:identifier_exists>
    </item>
    Plugin Author AukeJomm

    (@aukejomm)

    He Marc,

    If I open de xml feed url it shows an xml feed with just a few fields.
    So many fields are missing.

    When you have the newest version installed could you please check and see if the correct categories are selected in the Category Mapping section on the right of the feed settings?

    Are categories selected with the checkboxes?

    Thread Starter Marc

    (@crammarc)

    Before the products were displayed as I indicated in my previous message.
    Now I open the Feed and it also appears empty.
    Between those two times we have not made any changes.
    Categories are selected correctly.

    Plugin Author AukeJomm

    (@aukejomm)

    @crammarc , could you contact by email so I can have a proper look at the issue?
    Please send an email to auke [AT] wpmarketingrobot.com

    Plugin Author AukeJomm

    (@aukejomm)

    Handled by e-mail

Viewing 9 replies - 1 through 9 (of 9 total)
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