• Resolved 0108daniel

    (@0108daniel)


    If I see my ‘manage feed’ page the auto update is checked on.
    But, the ‘last updated’ doesnt update.
    That was from 3 April 2024.
    The auto update interval is set on 1 hour.
    Why don’t my feed updated?
    After April we placed hunderds of products that are not in the feed.
    I don’t want to update it everytime manual.
    Hope someone can help me.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mansary

    (@mansary)

    Hi @0108daniel

    Thanks for reaching us.

    If the feeds are not auto updating with the new cron system, please, disable the new cron system.
    Go to Plugins > CTX feed > settings > Disable the New cron system – https://prnt.sc/7awu0bo-F0xU

    Now, go to manage feed > Open the feed config with Edit and regenerate the feed and do the same for all the feeds. Do not use the shortcut regenerate button.

    If doing the above doesn’t help you with the feed auto update, please reach us again with the system status. Go to CTX Feed > status > copy and paste the status here.

    Best regards,

    Thread Starter 0108daniel

    (@0108daniel)

    The cron system was already disabled.
    Here is the status:

    WooCommerce Version: 9.1.4 - You are not using the latest version of WooCommerce. Update WooCommerce plugin to its latest version: 9.3.3
    
    Product Types: ?  Simpel Product [simple]
    
    ?  Gegroepeerd Product [grouped]
    
    ?  Extern/Affiliate Product [external]
    
    ?  Variabel Product [variable]
    
    Total Products: WP Query: 12476
    WC Product Query: 12476
    Both Query: 12476
    
    Product Total by Types.
    
    ?  Simple Product: 12476
    
    Product Per Batch: 200
    
    Product Query Type: WC_Product_Query
    
    Default Customer Location: Default Customer Location
    Shop Base Address
    
    Store Address
    Pieter Biggestraat 14
    Ooltgensplaat
    NL
    3257 AS
    
    : 
    
    Multi Language Site: No
    
    Multi Currency Site: No
    
    WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.
    
    WP CRON: Ok
    
    Upload Directory: Ok - Writable.
    
    Cache Plugin Installed: No.
    
    WordPress Multi Site: No
    
    : Server Info
    
    Home Url: https://model-kits.nl
    
    Site Url: https://model-kits.nl
    
    Store Id: 65794442-b4ba-43bf-9ade-452fd8951b01
    
    Version: 9.1.4
    
    Log Directory: /www/modelkitsnl_595/public/wp-content/uploads/wc-logs/
    
    Log Directory Writable: Yes
    
    WP Version: 6.5.4
    
    WP Multisite: No
    
    WP Memory Limit: 512 MB
    
    WP Debug Mode: No
    
    WP Cron: Yes
    
    Language: nl_NL
    
    External Object Cache: 
    
    Server Info: nginx/1.25.5
    
    Php Version: 8.2.17
    
    Php Post Max Size: 128 MB
    
    Php Max Execution Time: 600
    
    Php Max Input Vars: 14.65 KB
    
    Curl Version: 7.68.0, OpenSSL/1.1.1f
    
    Suhosin Installed: No
    
    Max Upload Size: 128 MB
    
    Mysql Version: 10.11.7
    
    Mysql Version String: 10.11.7-MariaDB-1:10.11.7+maria~ubu2004
    
    Default Timezone: UTC
    
    Fsockopen Or Curl Enabled: Yes
    
    Soapclient Enabled: Yes
    
    Domdocument Enabled: Yes
    
    Gzip Enabled: Yes
    
    Mbstring Enabled: Yes
    
    Remote Post Successful: Yes
    
    Remote Post Response: 200
    
    Remote Get Successful: Yes
    
    Remote Get Response: 200
    
    : Installed Theme
    
    Astra Child: 1.0.0 (Latest:0)
    
    : Installed Plugins
    
    ManageWP - Worker (GoDaddy): 4.9.20
    
    Add to Cart Button Custom Text (Enrique J. Ros): 4.0.1
    
    FiboSearch - AJAX Search for WooCommerce (FiboSearch Team): 1.28.1
    
    Astra Pro (Brainstorm Force): 4.4.0 (Latest:4.8.1)
    
    Auto Image Attributes From Filename With Bulk Updater (Arun Basil Lal): 4.4
    
    Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro (codewoogeek): 5.4.0 (Latest:5.5.1)
    
    Bulky - Bulk Edit Products for WooCommerce Premium (VillaTheme): 1.3.2
    
    CheckoutWC Lite (CheckoutWC): 1.1.11
    
    Contact Form 7 (Takayuki Miyoshi): 5.9.8
    
    Aangepaste bestelnummers voor WooCommerce (Tyche Softwares): 1.7.1
    
    Customize My Account for WooCommerce (SysBasics): 2.3.4 (Latest:2.4.2)
    
    GTM4WP - A Google Tag Manager (GTM) plugin for WordPress (Thomas Geiger): 1.20.2
    
    EAN for WooCommerce (WPFactory): 5.1.1
    
    ELEX WooCommerce Bulk Edit Products, Prices & Attributes (Basic) (ELEXtensions): 1.4.6
    
    Google for WooCommerce (WooCommerce): 2.8.0 (Latest:2.8.5)
    
    Site Kit by Google (Google): 1.134.0 (Latest:1.136.0)
    
    MailPoet Premium (MailPoet): 4.58.0 (Latest:5.2.0)
    
    MailPoet (MailPoet): 5.0.2 (Latest:5.2.2)
    
    Mollie Payments for WooCommerce (Mollie): 7.6.0 (Latest:7.8.0)
    
    Order Minimum/Maximum Amount for WooCommerce (WPFactory): 4.4.9 (Latest:4.5.2)
    
    Smart Slider 3 (Nextend): 3.5.1.23
    
    TI WooCommerce Wishlist (TemplateInvaders): 2.8.2
    
    CTX Feed (WebAppick): 6.5.15 (Latest:6.5.22)
    
    WooCommerce Weight Based Shipping (weightbasedshipping.com): 5.9.3 (Latest:5.10.0)
    
    Product Filter by WBW (WBW): 2.6.6 (Latest:2.7.0)
    
    Print facturen en leveringsnota's voor WooCommerce (Tyche Softwares): 5.1.0
    
    WooCommerce (Automattic): 9.1.4 (Latest:9.3.3)
    
    WBW Product Filter PRO (WBW): 2.6.6 (Latest:2.7.0)
    
    Yoast SEO (Team Yoast): 23.3 (Latest:23.5)
    
    WP Mail SMTP (WP Mail SMTP): 4.1.1
    
    Smart Image Resize PRO (Nabil Lemsieh): 1.8.5
    
    Related Products for WooCommerce (WebToffee): 1.5.6 (Latest:1.5.7)
    
    YITH WooCommerce Badge Management (YITH): 3.9.0 (Latest:3.11.0)
    
    YITH WooCommerce Product Add-ons & Extra Options (YITH): 4.12.0 (Latest:4.14.1)
    
    Feed Files
    https://model-kits.nl/wp-content/uploads/woo-feed/google/xml/google-shopping.xml
    
    Fatal Errors
    2024-09-26T04:01:10+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /www/modelkitsnl_595/public/wp-includes/class-wpdb.php on line 2320
    
    2024-09-26T04:11:05+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 4096 bytes) in /www/modelkitsnl_595/public/wp-includes/meta.php on line 1194
    
    2024-09-26T04:32:34+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /www/modelkitsnl_595/public/wp-includes/class-wpdb.php on line 2320
    • This reply was modified 1 month, 3 weeks ago by 0108daniel.
    Plugin Support mansary

    (@mansary)

    Hi @0108daniel

    Your server php memory limit is low to run the auto feed update event. Please, increate the php memory limit to 2GB and regenerate the feeds again. If the issue still remains the same, please, contact reach us from here.

    Thread Starter 0108daniel

    (@0108daniel)

    I asked my host.
    The PHP memory limit is already at the max.
    The product for each batch is adjust to 100, maybe that works.
    I let you know.

    Plugin Support mansary

    (@mansary)

    I hope it will help. Please, let me know if you need any further assistance.

    Thread Starter 0108daniel

    (@0108daniel)

    I checked it a few days, but still the feed didn’t update automaticly.

    Plugin Support mansary

    (@mansary)

    Hi @0108daniel

    Can you please reach us from here?

Viewing 7 replies - 1 through 7 (of 7 total)
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